FAQs

What is an Air Ambulance?

An Air Ambulance is an airplane equipped as an ambulance used to transfer patients from one city to another. This aircraft count with all necessary equipment so that our medical personnel can keep our patient stabilized during transfer.

What is a Medical Escort?

A Medical Escort is a medical professional (MD or PN) that will take a patient on a commercial airline flight. He will take responsibility for it. He will pocess a legal document called MEDIF to present to the airline that states his responsibility for the patient transfer as well as for the oxygen and drugs administration (if necessary).

When do I need a Medical Escort?

We can transfer patients on commercial airline flights as long as they are medically stable and can stand to travel in a seating position.

MD FLY will analyze each case particularly and will provide the appropriate advice in each particular case.

Which information do I need to supply to get a quotation?

We need origin and destination of the patient. Also a basic diagnose.

Once the mission is confirmed we will also need a complete medical history as well as medical contact that we can speak to.

Our rates do not depend on the state of the patient; we require this information to provide the best option of aircraft and equipment.

Which Information do I need to provide to transfer a Patient?

Once the mission is confirmed we’ll need contact information of the treating physician. We will also need contact information of the final destination (Hospital name and address, receiving physician contact).

We will also need a complete medical history (if available) and copies of passport or any relevant travel document of patient and companion.

After doing contact with both professionals we’ll start with the mission and will use the best team and equipment for each specific case.

Which kind of aircraft should I hire?

According to the situation of the patient we will advice which one you should use. The main difference will be aircraft autonomy.

Is ground ambulance included?

Our ground ambulance in the city of Buenos Aires is included. On the rest of the destinations we will let you know accordingly. In the cases were not included we will help you with this matter and hire it for you if necessary.

Does the Air Ambulance have all necessary elements to transfer the patient?

All our medical ambulances have all the elements necessary to transfer the patient.

How many companions can travel with the patient?

Each aircraft have different passenger capacity. At the moment of hiring our services we will let you know about the capacity of passengers and luggage in your specific case.